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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of LaShanda Shirelle

LaShanda Shirelle

January 15, 2025

1  out of  5
rating by LaShanda Shirelle
"Firstly, I have no claims no accidents nothing on my drivers license no tickets. I also take the drivers defensive course every three years, but my insurance continues to go up every six months and of course they say it’s because of the claims in Georgia which I’m still trying to understand what that has to do with me and why I’m paying for everyone else’s accidents But the last straw for me with this company is for the past three months their billing system has been completely off. I called in November to see what I could do to get my insurance cheaper. I had a $250 deductible and so they said if I raised it to $500 that my bill would be $288. I got a bill in December for $288 and I paid. For my January bill it went back up to the original $310. When I called to see why this was the agent just kept saying I think this is the reason I think this is the reason I explained to him that I think is not acceptable. I need an exact reason of why my insurance went up. He took four hours. He calls me back And still does not have a reason he just kept saying well I think it’s because of this or I think it’s because of that unprofessional that’s what they are at this office unprofessional. Before I called to change my deductible, he said my insurance was $282 a month and now it’s $288 a month But cannot explain to me how that’s possible if I raised my deductible in order to get a cheaper price! I just feel like I’m being taken advantage of and lied too! At this point, I’m not sure if I’m disgusted with State Farm or disgusted with this agency"
Profile photo of Sharon Henry

Sharon Henry

January 13, 2025

5  out of  5
rating by Sharon Henry
"Harrison did a remarkable job saving us a large amount of money compared to our current insurance. He's very knowledgeable, answering my questions, & made common sense suggestions. Thank you Harrison!"
We responded:
"I'm glad to hear that Harrison was able to assist you so effectively, Sharon! His expertise and practical advice are truly valuable, and it's wonderful to know he helped you save. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Shelia Griffin

January 3, 2025

5  out of  5
rating by Shelia Griffin
"Hayden at State Farm was very helpful and pleasant to talk with. He answered all my questions and concerns. He was knowledgeable and willing to answer any questions I had."
We responded:
"Thank you, Shelia, for sharing your experience with Hayden! I'm happy to hear that he was helpful and pleasant during your interaction. It's great to know he addressed all your questions and concerns with his knowledge. If you have any more questions or need assistance in the future, feel free to reach out to our office."
Profile photo of Stanley Hill

Stanley Hill

December 21, 2024

5  out of  5
rating by Stanley Hill
"Very professional and knowledgeable."
We responded:
"Thank you, Stanley! I'm glad to know you found our service professional and knowledgeable. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Laura Keith

Laura Keith

December 16, 2024

5  out of  5
rating by Laura Keith
"I received great service from Agent Hayden Minix. I got a better rate. I received great customer service from the staff. Just a great overall experience."
We responded:
"Thank you, Laura, for sharing your experience! I'm glad to know that Hayden and our team provided you with excellent service and a better rate. We're grateful for your feedback and are always here to assist with any future needs."
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Jessica Winnett

December 10, 2024

5  out of  5
rating by Jessica Winnett
"Super easy to get my insurance transferred to Georgia. Hayden was a pleasure to deal with. Friendly, helpful, professional."
We responded:
"Jessica, thank you for your wonderful review! I'm glad to know that Hayden made your transition to Georgia seamless. We're happy to have been able to assist you with your insurance needs. If you ever need anything else, feel free to reach out!"
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chris cummins

December 5, 2024

4  out of  5
rating by chris cummins
"Attentive, personable and professional"
We responded:
"Thank you for the 4-star rating, Chris! We're glad you had a positive experience with our team. We appreciate your feedback and look forward to assisting you with any insurance needs in the future. Tyler Hood - State Farm Insurance Agent, Atlanta, GA"
Profile photo of Ada Dritsas

Ada Dritsas

December 4, 2024

5  out of  5
rating by Ada Dritsas
"Hayden was extremely helpful. I called in with a request to make a couple of changes to my policy and not only was he a pleasure to speak with, but he handled the matter quickly and easily over the phone."
We responded:
"Ada, thank you for sharing your experience! I'm glad Hayden could assist you with your policy changes so efficiently. It's wonderful to know he made the process smooth and enjoyable for you. If you need any further assistance, don't hesitate to reach out. We're here to help!"
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Finny Joy

December 2, 2024

5  out of  5
rating by Finny Joy
"Hayden was quick and efficient and got me the package I needed. Thank you, Hayden!"
We responded:
"Thanks for sharing your experience, Finny! I'm glad Hayden could assist you quickly and efficiently. We appreciate your feedback and are always here for any future needs."
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david robinson

November 29, 2024

5  out of  5
rating by david robinson
"Very Friendly and was very helpful on making sure we understand the policy and was willing to work on any problems that we had and very knowledgeable glad he is working with us!"
We responded:
"David, thank you for your kind words! I'm glad to know that our team could assist you effectively and ensure you understood your policy. It's wonderful to hear that you found us friendly and knowledgeable. We're always here to help with any issues you might have. Feel free to reach out anytime!"
Profile photo of Kumar Ramalingam

Kumar Ramalingam

November 28, 2024

5  out of  5
rating by Kumar Ramalingam
"Excellent customer service explaining the nuances of insurance and how things will work. Also gave the assurance of insurance rates and its rise. Gave me clarity. Patiently answered all my questions over email"
We responded:
"Kumar, Thank you for your wonderful review! I'm glad our team could provide you with clear explanations and address all your questions patiently. It's great to know you feel assured about the insurance rates and their potential changes. We're always here to help with any future needs or questions you may have."
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Beverly Krause

November 27, 2024

5  out of  5
rating by Beverly Krause
"Hayden was incredibly helpful and informative following my move from TX to GA. 10/10 service."
We responded:
"Beverly, thank you for your wonderful review! I'm happy to know that Hayden was able to assist you so effectively during your move from TX to GA. We appreciate your kind words and are always here to help with any future needs."
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William

November 26, 2024

5  out of  5
rating by William
"Working with Luis to get my insurance set up was a breeze and I appreciate him going through each option to see what is the best fit for my needs."
We responded:
"William, thank you for the fantastic review! I'm glad to hear that Luis made the process of setting up your insurance so smooth and straightforward. We always strive to find the best options for our clients' needs. Should you have any further questions or need assistance in the future, our office is here to help!"
Profile photo of Alexis McCutchin

Alexis McCutchin

November 26, 2024

5  out of  5
rating by Alexis McCutchin
"The quality of customer service received and best overall experience thus far. Hayden Minx assisted me with Auto and Home insurance. I am very greatful"
We responded:
"Alexis, thank you for your wonderful review! I'm glad to hear that Hayden provided you with such excellent assistance for your insurance needs. Your satisfaction is very important to us, and we appreciate your kind words. If you have any further questions or need assistance in the future, don't hesitate to reach out."
Profile photo of PJ Hall

PJ Hall

November 26, 2024

5  out of  5
rating by PJ Hall
"Was great at answering any questions and making sure I understand everything in detail."
We responded:
"PJ, thank you for your wonderful review! I'm glad we could answer all your questions and ensure you understood everything clearly. Your satisfaction is important to us, and we're grateful for your feedback. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Precious Brooks

Precious Brooks

November 24, 2024

5  out of  5
rating by Precious Brooks
"Please post my payment for my insurance thanks"
We responded:
"Precious, thank you for your review and for your payment! We're happy to assist you with your insurance needs. If you have any further questions or need assistance, feel free to reach out to our office. Have a great day!"
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Emily Hall

November 19, 2024

5  out of  5
rating by Emily Hall
"Harrison is AWESOME!"
We responded:
"Emily, thank you for your wonderful review! I'm happy to hear that Harrison provided such excellent service. We appreciate your feedback and are here to help with any further insurance needs. - Tyler Hood - State Farm Insurance Agent, Atlanta, GA"
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Carter Watkins

November 14, 2024

5  out of  5
rating by Carter Watkins
"Hayden Minix was an excellent agent at this location! he helped me and my family quickly and efficiently over the phone. He also explained the details and gave recommendations very clearly. Thanks Hayden!"
We responded:
"Carter, thank you for sharing your positive experience! I'm glad Hayden could assist you and your family so efficiently over the phone. It's wonderful to know that he provided clear explanations and helpful recommendations. We appreciate your feedback and look forward to assisting you with any future needs. - Tyler Hood - State Farm Insurance Agent, Atlanta, GA"
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Patricia Clance

November 12, 2024

5  out of  5
rating by Patricia Clance
"Hayden was very knowledgeable and friendly. He was really helpful to get the best possible price of what we needed. Highly recommend."
We responded:
"Thank you, Patricia, for your wonderful review! I'm happy to hear that Hayden was knowledgeable and friendly, and that he was able to help you find the best possible price for your needs. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Tyler Hood - State Farm Insurance Agent, Atlanta, GA"
Profile photo of Natosha Edwards

Natosha Edwards

October 29, 2024

5  out of  5
rating by Natosha Edwards
"I actually spoke with “Jake” from State Farm and he was incredibly helpful with initiating my new policy as well as with a specific document request that I needed. He was attentive, knowledgeable and responsive. He helped to make the process extremely smooth. I highly recommend him."
We responded:
"Thanks, Natosha!"
Profile photo of Beverly Jammeh

Beverly Jammeh

October 20, 2024

5  out of  5
rating by Beverly Jammeh
"Always provide professional and informative help. Jake is a great agent!"
We responded:
"Beverly, thank you for your kind words! I'm glad to know that you found our service professional and informative. Jake is indeed a valuable member of our team, and we're happy to have him. If you need any further assistance, we're always here to help. - Tyler Hood - State Farm Insurance Agent, Atlanta, GA"
Profile photo of Carolyn Junious

Carolyn Junious

October 17, 2024

5  out of  5
rating by Carolyn Junious
"Tyler was so patient and informative!"
We responded:
"Carolyn, thank you for your wonderful review! I'm glad you found the information helpful and appreciated the patience. If you have any more questions or need further assistance, feel free to reach out anytime. - Tyler Hood - State Farm Insurance Agent, Atlanta, GA"
Profile photo of Tatyanna Ross

Tatyanna Ross

October 17, 2024

5  out of  5
rating by Tatyanna Ross
"My experience was perfect. Very helpful and had no issues. The prices are very affordable and I love that."
We responded:
"Tatyanna, I'm so glad to hear you had a perfect experience with us! It's wonderful that you found our team helpful and our prices reasonable. We truly appreciate your feedback and are here for any further insurance needs you might have. - Tyler Hood - State Farm Insurance Agent, Atlanta, GA"
Profile photo of Angela Williams

Angela Williams

October 16, 2024

5  out of  5
rating by Angela Williams
"Hayden really took great care of me as I made a switch to lower my monthly premium! He made sure all my questions and concerns were answered, and my coverage needs were met!!!"
We responded:
"Angela, thank you for sharing your experience! I'm glad Hayden could assist you in switching to a plan that better suits your needs and lowers your monthly premium. It's wonderful to know he addressed all your questions and concerns. We're always here to help with any future needs or questions you might have. - Tyler Hood - State Farm Insurance Agent, Atlanta, GA"
Profile photo of Robert Meyring

Robert Meyring

October 9, 2024

5  out of  5
rating by Robert Meyring
"Hayden Minix set me up with the business insurance I needed, gave good information, was convenient, professional, and thorough. The quote given was better than expected. I couldn’t be happier with the quality of service from the Tyler Hood agency."
We responded:
"Robert, thank you for your wonderful review! I'm glad Hayden was able to assist you with your business insurance needs and provide valuable information. It's great to know that you found our service convenient, professional, and thorough. We appreciate your kind words and are happy that the quote exceeded your expectations. If you need any further assistance, feel free to reach out anytime. - Tyler Hood - State Farm Insurance Agent, Atlanta, GA"